We do not issue refunds for missed appointments, but you are able to reschedule within 48 hours of your scheduled visit. If late, customer will only be able to use the remainder of their session or reschedule. Private rooms can only be rescheduled once. If a second reschedule is needed, customer must contact manager for approval. Customer must also sign a liability waiver before use of space. Cancellations submitted less than 24 hours prior to booking start time are NON-REFUNDABLE. Cancellations submitted at least 48 hours prior to booking start time are 100% refundable.
Entire Private Studio Rental:
You have 48 hours AFTER YOUR BOOKING to cancel your event to receive your deposit back, minus $50 for holding the date. Ex: Your event cost $300, you paid $150 to secure your date. You canceled 48 hours AFTER YOUR BOOKING. You will receive a refund of $100 in the form of your payment.
Any cancellations after the 48 hour mark will result in forfeiting your entire deposit.
If you must cancel, but would like to reschedule for a different date, your deposit can be applied to a new date ONLY if it is available.
If you have more questions or need to cancel please reach us via text/phone or email.
Call 248-268-1122 or text 313-650-8281.