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Passport FAQ

Where are photos taken? Photos are taken in the studio in front of a plain white background. 

Can I wear glasses? Effective November 1, 2016, eyeglasses are no longer allowed in new visa photos, except in rare circumstances when eyeglasses cannot be removed for medical reasons; e.g., the applicant has recently had ocular surgery and the eyeglasses are necessary to protect the applicant's eyes. A medical statement signed by a medical professional/health practitioner must be provided in these cases. If the eyeglasses are accepted for medical reasons:

  • The frames of the eyeglasses must not cover the eye(s).

  • There must not be glare on eyeglasses that obscures the eye(s).

  • There must not be shadows or refraction from the eyeglasses that obscures the eye(s).

What can I wear? No hats are allowed. Please wear your usual clothing. No uniforms or no camouflage colors. 

Are photos in color? Yes, passport photos must be printed in color. 

What size are the photos? Photos are 2 inches x 2 inches. 

What kind of pose can I do? Your photo must be a clear shot of your entire face horizontally centered in the photo. Profile shots or photos not in focus will not be accepted. Your expression should be neutral with both eyes open and directly facing the camera. Photos with unusual expressions and squinting will not be accepted. 

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